Mobile App Privacy Policy
Your privacy is extremely important to us! This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.yohoandco.co.nz.
The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our site. When this Policy mentions "We", "Us," and "Our" it refers to Yoho & co. and its subsidiaries and affiliates. “Site” refers to https://www.yohoandco.co.nz and its android and iOS mobile app
This Privacy Policy is governed by our Terms of Services.
For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at yohobabyandco@gmail.com.
1. INFORMATION WE COLLECT FROM YOU
We collect the information You provide us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations.
- Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Name, Surname, Phone, Username, Passwords, Personal Number, Address.
- Communication, chats, messages. When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.
- Payment Information. To order and use features of Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your Credit or debit card number, Credit or debit card type, Credit or debit card expiration date, Billing address, Tax number, Name and surname.
- Login information. We collect Login information if You are logging to our account with Authentication Data.
2. INFORMATION WE COLLECT AUTOMATICALLY
When you use our Site or contact us directly we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them.
This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.
- Log data and Device information. We automatically collect log data and device information when you access and use the site, even if you have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, Browser type, Internet service provider (ISP), Referring/exit pages, Operating system, Date/time stamp, Clickstream data.
- Tracking technologies and Cookies. We use Cookies, Beacons, Tags, CI codes (click tracking), ISC (source tracking), ITC (item tracking codes), Phone model, Device ID, Customer number. We also automatically collect information about the device's operating system .
- Geo-location data. We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Site using your device.
- Usage information. We use a tool called "Google Analytics" to collect information about your interactions with the Site (what pages you visit, such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Site. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit Google.
- Publicly available personal Information.
3. THE WAY WE USE YOUR INFORMATION
We process your information adhering to the general data processing principles.
We may use the information we collect through our Site for a number of reasons, including to:
- to identify user
- to create account
- to create trusted environment
- to create statistics and analyze market
- to stay connected
- to customize marketing
- to send billing information
- to manage user orders
- to contact user
- to improve services
- to ensure data security and prevent fraud
- to comply with applicable laws
- to request feedback
- to post testimonials
- to provide support
We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.
4. DIRECT MARKETING
We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.
If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may exercise such an option at any time you wish by updating your preferences in your account, following the instructions to unsubscribe in the received email.
5. HOW WE MAY SHARE YOUR INFORMATION
Site may send user information like email address to its mobile app provider Vajro and to Shopify if you use social login (Facebook, Google, Apple) or a one time code.
Site may use (currently or in the future) analytical tools like Google Analytics, Firebase Analytics, Clevertap and Appsflyer.
We may also disclose your information to third parties:
- where required by law or regulatory requirement, court order or other judicial authorization;
- in response to lawful requests by public authorities, including for the purposes of meeting national security and law enforcement requirements;
- in connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganization of a business;
- to protect or defend our rights, interests or property, or that of third parties; (e) to investigate any wrongdoing in connection with our products and services;
- and to protect the vital interests of an individual.
6. COOKIES
Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information.
Cookies from our Site cannot be read by other Sites. Most browsers will accept cookies unless you change your browser settings to refuse them.
Cookies we use on our Site:
- Strictly necessary cookies - These cookies are required for the operation of our Site. They help us to show you the right information, customize your experience, and allow us to implement and maintain security features as well as to help us detect malicious activities. Without these cookies operation of the Site would be impossible or its functioning may be severely affected.
You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website http://www.allaboutcookies.org/.
7. SENSITIVE INFORMATION
We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.
Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe might contain sensitive data.
8. PAYMENT INFORMATION
Please refer to the privacy policy which is available in our website https://www.yohoandco.co.nz.
9. THIRD PARTY LINKS
Our Site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.
10. RETENTION
We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.
We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.
11. SECURITY
We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.
Regardless of the measures and efforts taken by us, the transmission of information via the internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish or otherwise share with us or anyone else.
We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.
If you have any questions regarding the security of our Site or Services, you are welcome to contact us at yohobabyandco@gmail.com.
12. YOUR RIGHTS
You are entitled to a range of rights regarding the protection of your personal information. Those rights are:
- The right to access the information we have about you. If you wish to access your personal information that we collect, you can do so at any time by contacting us at yohobabyandco@gmail.com
- The right to rectify inaccurate information about you. You can correct, update or request deletion of your personal information by contacting us using the contact details provided below.
- The right to object to the processing. When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of your consent.
- The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country of residence in the event where your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
- The right to erase any data concerning you. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.
If you choose to delete your account and all associated data (or specific parts of it), send an email to yohobabyandco@gmail.com requesting deletion of data. We'll process your request and delete all account data within (x [Max: 30]) days. You will receive an email confirmation as soon as it is done.
13. APPLICATION OF POLICY
This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services.
14. AMENDMENTS
Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).
15. ACCEPTANCE OF THIS POLICY
We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 14. Continued use of this Site implies acceptance of the revised Policy.
16. FURTHER INFORMATION
If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at yohobabyandco@gmail.com
Where do I
The important thing is to take it step by step so you don't get overwhelmed and put cloth nappies in the too hard basket! And don't feel pressured! Remember, if you are using just one cloth nappy a day, you are saving 365 disposables from going into the land fill every year! If you are planning on only using cloth nappies part time, you'll need around 8-10 nappies. If you are going full time and don't want to be washing every day, we recommend 22-26 nappies depending on how often you will be washing! This way you will always have clean nappies on hand and can avoid using a dryer. But this can vary depending on how many kids you are using them on, how often your baby/toddler needs changing and how often you will wash them. At the end of the day, it's up to you!
Why use
It is estimated that one child from newborn to toddler that wears disposable nappies alone, will have around 6000 nappy changes!! Based on this estimate it could cost anywhere between $4000-$6000 per child. That's not just a hit to your wallet; it's a toll on our planet too.
But here's the good news: Even one cloth nappy can make a world of difference. Using a single cloth nappy can save approximately 365 disposable nappies from ending up in a landfill each year. Whether you choose to go full cloth or just occasionally, every cloth nappy you use is a step toward a more sustainable future for your family and our Earth. It's not just a change; it's a change for the better.
Fitting the Nappy
- Prepare the Nappy: Lay out the nappy flat. Ensure the inserts are properly placed and if you have more than one have the most absorbent at the back.
- Lift the Baby: Carefully lift your baby's legs and place their bottom on the nappy.
- Position Correctly: The nappy should be at the same level as your baby’s waist. Ensure it's not too high or too low.
- Secure the Nappy: Fasten the nappy snugly. Adjust the domes to achieve a comfortable but firm fit. You can pre snap together the 'rise' domes (the domes at the front to make the nappy smaller).
- Check the Leg Holes: Ensure there are no gaps around the thighs. It should be snug but not too tight to avoid discomfort or marks on the skin. Running your finger around these works well.
- Adjust the Waistband: The waistband should be snug but comfortable. You should be able to fit two or three fingers under the waistband but no more.
- Final Inspection: Do a final check to ensure the nappy is even, sung, but comfy.
Importance of a Secure, but Comfortable Fit:
Having a snug fitting reusable nappy is crucial for preventing leaks and blowouts. A well-fitted nappy ensures that all waste is contained within the nappy, keeping your baby comfortable and preventing any mess from escaping. This not only keeps your baby clean and dry but also reduces laundry and clean-up time. Additionally, a secure fit helps to avoid skin irritations and ensures the nappy stays in place as your baby moves and plays.
How to wash reusable nappies
When you first get your nappies, give them a wash! This will remove any residue from the manufacturer and help those inserts with absorbency!
1. Once the nappy has been soiled, and your not planning a wash, scrape any solids off into the toilet, remove inserts and do a pre-wash. Store in a breathable basket (dry pail) - something with air flow! I promise you it won't smell! I use a silicone spatula, silicone scrubber and wire basket to complete this step! I do my pre-wash in the afternoon/evenings because his number two time usually happens in the morning!
2. After 2-3 days (I wouldn't tend to go any longer) put everything from the last couple of days in a warm/hot wash (40-60°C) in washing machine. Do not use any fabric softeners.
3. Line dry in fabulous sunshine and fresh air!
Its as simple as that! Wear, wash, dry - repeat!
One Size Fits Most!
Our nappies are OSFM (One Size Fits Most) which means they are likely to fit from newborn to toddler! We say around 4kgs right up to around 15kgs. With adjustable domes, they grow with your baby!
When your little one is ready for toilet training you can move them onto our reusable training cloth nappies!
These go right inside your cloth nappy, acting like a super-absorbent sidekick. Made from materials designed to soak up moisture, these liners give you that extra layer of protection against leaks.
The nappies have a pocket at the back where you simply pop in the insert or booster. Just place it in the nappy, and you're good to go. It's washable, and reusable.
We have soft bamboo terry, bamboo cotton, and hemp cloth nappy inserts to can keep your baby healthy and dry. Use a singular nappy insert for awesome absorbance or use LUXE cloth nappy inserts for extra absorbency.
You can also get our Bamboo liners which sit on top of the nappy between the baby's skin and the nappy which you can just throw away after use.
Pick the inserts that work for you!
Soft Bamboo Terry
Soft to the touch and absorbent, soft bamboo terry nappy inserts are mum and baby-approved! Sturdy enough to withstand multiple washes, soft bamboo terry is a favorite of all parents.
Bamboo Cotton
Made from bamboo fiber, bamboo cotton is highly absorbent and wicks away moisture from the skin much faster than other fibers. Bamboo cotton is naturally breathable and feels lightweight and silky.
Hemp Cloth
Hemp is a sustainable textile made from the hemp plant. Hemp is used to making ropes, clothing, and other household items. Like bamboo, hemp cloth is highly breathable and has high water-wicking abilities. Hemp cloth nappy inserts do not hold heat so your baby stays cool and dryer longer.
